Follow-up Messaging for Cancer

This trial aims to determine if follow-up messages can help cancer patients use Oncology Acute Care (OAC) services more effectively after hospital discharge. Patients with active cancer who recently visited the Emergency Department (ED) after chemotherapy may receive automated MyChart and text messages to guide them on when to contact OAC services. The trial will compare patients receiving these messages with those receiving standard care instructions. It targets cancer patients treated with chemotherapy, who recently visited the ED, and use MyChart for health updates. As an unphased trial, this study offers patients the opportunity to contribute to research that could enhance post-discharge care for cancer patients.

The trial information does not specify whether you need to stop taking your current medications. It seems to focus on messaging and engagement with oncology care rather than medication changes.

Research has shown that follow-up messages after hospital discharge are safe. For example, studies have found that automated text messages can reduce the need for emergency care without causing harm. In one study, patients who received these messages were 41% less likely to return to emergency care within 30 days. Another study demonstrated that text messaging programs were effective for patients recovering from cancer surgery.

Researchers are excited about follow-up messaging for cancer patients because it offers a proactive approach to patient care after hospital discharge. Unlike traditional care, which relies on standard discharge instructions, this method uses structured follow-up messages delivered through MyChart and automated text messaging at 24, 48, and 72 hours post-discharge. This innovative communication strategy aims to enhance patient engagement and potentially reduce emergency department visits by ensuring patients have timely access to essential educational materials and support.

Research has shown that follow-up messages after hospital discharge can reduce emergency room visits and readmissions. In this trial, participants in the intervention arm will receive structured follow-up messages using existing educational materials via MyChart and automated text messaging within 24, 48, and 72 hours post-discharge. One study found that follow-up appointments soon after discharge linked to a lower chance of returning to the hospital within 30 days. Another study showed that automated text messages reduced the need for urgent care by 41%. Follow-up messages also provide clear advice on when to seek urgent care. These findings suggest that organized follow-up can help patients manage their health better and avoid unnecessary hospital visits.³⁵⁶⁷⁸